Skip to main content
All Collections Email & Downloads
What are email & download credits
What are email & download credits

And how do they work

Jake Kitchiner avatar
Written by Jake Kitchiner
Updated over a month ago

Understand how credits work for unlocking emails and exporting channel data.

ChannelCrawler uses a single credit system for both email unlocks and CSV downloads. Whether you're unlocking influencer email addresses or exporting channel lists, all credits come from the same pool.

How Do Credits Work?

Credits can be used for two main actions:

  1. Unlocking Emails: 1 credit unlocks 1 influencer email address.

  2. Downloading Channel Data: The number of credits depends on the type of export:

    • Basic Channel information: 0.1 credits per channel

    • Social Handles: 0.2 credits per channel

    • Email Addresses: 1 credit per channel

    • Email + Social Handles: Up to 1.2 credits per channel

Tip: If you’re building a channel list without contact info, exporting basic data uses fewer credits.


How Many Credits Do You Get?

Credits are included with your subscription and reset every month:

  • Starter Plan: 50 credits per month

  • Power Plan: 250 credits per month

If you run out, you can buy more credits anytime. The more you buy, the lower the cost per credit.


Do Credits Expire?

  • Monthly Credits: Reset automatically every month with your subscription.

  • Purchased Credits: Never expire, you can use them whenever you need.


Where to Check Your Credit Balance

You can see your remaining credits by:

  1. Visiting your Account Dashboard.

  2. Checking the Export Page when downloading data.


What Happens if I Run Out of Credits?

  • You won’t be able to unlock emails or download data until you purchase more credits.

  • Click Purchase Credits during an export to top up instantly, or purchase more from your account dashboard.


Now you're ready to start unlocking emails and exporting YouTube channel data. Check your credits and start discovering influencers today.

Did this answer your question?