If you’ve forgotten your password or want to update it for security reasons, you can either reset it or change it through your account settings. How to Reset Your Password If you can’t log in and need to reset your password, follow these steps: Step 1: Go to the Login Page Visit the ChannelCrawler login page at channelcrawler.com and click on "Forgot password?". Step 2: Enter Your Email Address You’ll be prompted to enter the email address associated with your ChannelCrawler account. Make sure you use the same email you signed up with. Step 3: Check Your Email for the Reset Link After submitting your email, you will receive a password reset link. This email should arrive within a few minutes—check your inbox and spam folder if you don’t see it. Step 4: Create a New Password Click the link in the email and follow the instructions to set a new password. Choose a strong password that you haven’t used before. Step 5: Log In with Your New Password Once you’ve reset your password, return to the login page and sign in with your new credentials. How to Change Your Password in Account Settings If you are already logged in and want to update your password: 1. Go to your Account Settings. 2. Navigate to personal details section. 3. Enter your current password, then type your new password. 4. Save the changes. Troubleshooting Password Issues - Didn’t receive the reset email? Wait a few minutes and check your spam or junk folder. If you still don’t see it, try requesting the reset link again. - Entered the wrong email? Double-check that you’re using the correct email associated with your account. - Reset link expired? If the link has expired, request a new one through the "Forgot password?" option. If you continue to have trouble resetting or changing your password, contact ChannelCrawler support for assistance. support@channelcrawler.com

Channel discovery

Should I use a Smart Topic or type in a niche?

What are they? Smart Topics are pre-built categories created using AI and real YouTube data. They're designed to help you quickly and accurately find relevant creators. If you type in your own keyword, our algorithm searches the entire database to return the closest matching channels, even if it's not an exact topic match. Which should I choose? We recommend using a Smart Topic if there's one that matches what you're looking for. They're typically more accurate and lead to better results than free-typing a niche. How to find a Smart Topic You can explore Smart Topics in two simple ways: - Use the search bar Start typing in the search bar on the Smart Topics page. Matching Smart Topics will appear as you type. - Scroll through the page Browse the full list of categories and subtopics to find what fits your needs. Important note You can search for specific brands or products (like "Nike" or "iPhone") — but results are rarely accurate, as most YouTubers don't tag themselves by brand name. Instead, search for the broader niche that those creators are likely part of: - Nike → Try "Sports" or "Fitness & Sports Equipment" - iPhone → Try "Tech Reviews" or "Product Demos" This approach will give you more relevant and useful results.

Getting started

How to Sign Up for ChannelCrawler

Step 1: Click create account 1. Go to the account creation page Step 2: Enter Your Details 1. Enter your work email address. 2. Or click Sign up with Google for a faster process. 3. Agree to the Terms & Conditions and Privacy Policy. 4. Click Get started. Step 3: Set Your Password 1. Enter your full name, password, and repeat password. 2. Your password must be at least 9 characters long and include one uppercase letter. 3. Click Confirm password to proceed. Step 4: Verify Your Email (If Required) Check your inbox for a verification email from ChannelCrawler. Enter the code you receive in your inbox. You're Ready to Go! Once your account is set up, you can: - Start searching for YouTubers to sponsor. - See your brands share of voice. - Find creators being rebooked. Frequently Asked Questions Do I need a credit card to sign up? - No. Signing up for the free plan doesn’t require payment details. Can I change my plan after signing up? - Yes. You can upgrade, downgrade, or cancel anytime from your Account Settings. What if I don’t get the verification email? - Check your spam folder or click Resend Verification on the sign-up page. - Check you have entered the right email If you still don't get the email, contact us at support@channelcrawler.com and we'll resolve it for you. Now you're ready to start discovering YouTube influencers. Sign up today and find the creators for your campaigns

Imports & exports

How to export & download YouTube channel lists to CSV

Step 1: Run Your Search 1. Go to the Search page. 2. Apply the filters you need, such as subscriber count, engagement rate, niche, or email availability. 3. Once you're happy with your results, you're ready to download. Step 1B: Export a Saved Channel List You can also export a custom list of channels you've previously saved: 1. Go to Saved Channel Lists from your dashboard. 2. Open the list you wish to export. 3. Review the channels and remove any you don’t want to include. Step 2: Download the YouTube Channel List 1. On the search results or saved list page, click the Download Data List button. 2. This will open the Download Channel Data page, where you can select the type of data you need. Step 3: Choose Your Download Type Select the data that matters most for your campaign. All downloads include basic channel data, but contact info (emails and social handles) costs more credits. Choose from: - Email Addresses – 1 credit per channel (you'll also receive social handles and the full channel summary included.) - Channel Summary – 0.1 credits per channel (no contact info). Tip: If you're not going to start with immediate outreach, basic data might be all you need. Step 4: Refine Your Download Narrow down your export based on the type of contact information you want: Option 1: Emails - Only include channels with email: - Ideal for outreach campaigns where email is your primary contact method. - Include channels with email plus channel summary for other channels: - Useful if you plan to manually search for contact info for channels without an email. Option 2: Channel Data Only There is no refinement here, as this option only includes basic channel data. You will get the full list of channels. Step 5: Confirm Credit Use 1. Once you’ve refined your list, review the Order Summary on the right side of the page. 2. If you have enough credits, click Confirm and Download. Credits will be deducted immediately. 3. If you need more credits, click Purchase Credits to top up and complete your download. Step 6: Download Your CSV Your CSV file will be prepared and available via: - Your inbox: Check your email for the download link. - ChannelCrawler: Head to the Export Home Page to access your download. You can open the CSV file in Excel, Google Sheets, or any spreadsheet tool. Now you're ready to build your YouTube channel list. Try exporting your first CSV today!

Getting started

I want to try ChannelCrawler

If you're interested in trying ChannelCrawler, we offer free searches, a demo plan, and interactive walkthroughs to help you experience the platform before committing to a paid plan. Get Started with a Free Search Before signing up, you can run two free searches to see how ChannelCrawler works. This lets you: - Search over 25 million YouTube channels - Apply basic filters like niche and country - View channel stats and engagement data Create a Free Account After your free searches, you can sign up for a Demo Plan (Free Forever) to continue exploring. No credit card required. Want More? Upgrade Anytime If you need more search credits, email unlocks, or advanced filters, you can upgrade to a Starter or Power plan. - Starter Plan – Ideal for small brands with limited budget. - Power Plan – Best for agencies managing multiple brands to manage, or brands activating with over 10 YouTubers per month. - Enterprise – Custom plans for large-scale YouTube data needs. Watch a Demo Prefer a quick overview? Watch our walkthrough video to see ChannelCrawler in action. Start Finding YouTube Influencers Today Whether you’re running a brand campaign or building an influencer list, ChannelCrawler makes it easy. - Run a free search - Sign up for the Demo Plan - Upgrade anytime for more features Try ChannelCrawler for Free

Getting started

What are search credits

Search credits are deducted each time you conduct a search within the platform. They are used in when viewing channels in the "Discover" or "brand visibility features. Here’s how it works: Search Credits Deduction Credits are deducted based on the number of results displayed in your search. For example: - If 20 results appear on the first page, 20 search credits will be deducted. - If you go to the second page and there are 16 results left, 16 more search credits will be deducted. - If you use multiple filters and only 5 channels appear, 5 search credits will be deducted. Track Your Credits You can check your remaining search credits anytime in your user dashboard. Do search credits expire? - Monthly credits reset at the start of each months billing cycle. What happens if I run out of credits? - Wait until the next billing cycle, or upgrade your plan for more search credits.